BCC88 Privacy Policy

1 Introduction

This Privacy Policy applies to all services provided by bcc88, including the bcc88 website at bcc88.app, the bcc88 mobile app, and all games, betting markets, and account services available on the platform. It explains how bcc88 collects, uses, stores, and protects the personal data of players in Bangladesh and elsewhere.

By registering an account on bcc88 or using any part of the bcc88 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how bcc88 handles personal data as described in this policy, you should not use the platform.

bcc88 is committed to handling your personal data responsibly. We collect only what we need, use it only for the purposes described in this policy, and protect it with appropriate technical and organisational measures. We do not sell your data, and we do not share it with third parties except in the limited circumstances described in Section 5.

2 Data We Collect

bcc88 collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the platform, and in some cases from third-party sources such as payment providers. The table below summarises the main categories of data bcc88 collects and why.

bcc88 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or for responsible gaming purposes with your explicit consent.

3 How We Use Your Data

bcc88 uses the personal data we collect for the following specific purposes. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected.

• Account Management: To create and maintain your bcc88 account, verify your identity, and manage your account settings and preferences.
• Transaction Processing: To process your deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate records of all financial transactions on your account.
• Customer Support: To respond to your queries, resolve disputes, and provide assistance when you contact the bcc88 support team via live chat or email.
• Security and Fraud Prevention: To detect and prevent fraudulent activity, unauthorised account access, money laundering, and other illegal or prohibited activities on the bcc88 platform.
• Responsible Gaming: To monitor your betting activity for signs of problem gambling and to apply responsible gaming tools such as deposit limits or cooling-off periods where appropriate.
• Platform Improvement: To analyse how players use bcc88 and to improve the platform's features, performance, and user experience over time.
• Legal Compliance: To comply with applicable laws and regulations, including anti-money laundering requirements and age verification obligations.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only if you have opted in to receive such communications. You can opt out at any time.

4 Legal Basis for Processing

bcc88 processes your personal data on one or more of the following legal bases, depending on the specific purpose for which the data is being used:

• Contractual Necessity: Processing that is necessary to fulfil our contract with you — for example, processing your deposits and withdrawals, or managing your bcc88 account.
• Legal Obligation: Processing that is required to comply with applicable laws — for example, identity verification and anti-money laundering checks.
• Legitimate Interests: Processing that is necessary for bcc88's legitimate business interests — for example, fraud prevention, platform security, and improving our services — provided those interests are not overridden by your rights.
• Consent: Processing based on your explicit consent — for example, sending you marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Data Sharing

bcc88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the limited circumstances described below, and only to the extent necessary for the specific purpose.

• Payment Providers: We share necessary transaction data with bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
• Game Providers: The third-party game providers whose games are available on bcc88 may receive limited technical data — such as your player ID and game session data — to operate their games correctly. They do not receive your full personal profile.
• Identity Verification Services: When you submit documents for KYC verification, these may be processed by a third-party identity verification service operating on behalf of bcc88.
• Legal and Regulatory Authorities: bcc88 may disclose your personal data to law enforcement agencies, regulatory bodies, or other authorities if required to do so by law, court order, or in connection with the prevention or detection of fraud or other criminal activity.
• Business Transfers: In the event that bcc88 undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer.

6 Cookies and Tracking

bcc88 uses cookies and similar tracking technologies on the bcc88 website and mobile app. Cookies are small text files stored on your device that help bcc88 recognise you, remember your preferences, and understand how you use the platform.

• Essential Cookies: Required for the bcc88 platform to function correctly. These include session cookies that keep you logged in during your visit. You cannot opt out of essential cookies without affecting platform functionality.
• Analytics Cookies: Used to collect anonymised data about how players use bcc88 — such as which pages are visited most often and how long sessions last. This data helps bcc88 improve the platform.
• Preference Cookies: Used to remember your settings and preferences, such as your preferred language or display settings, so you do not have to re-enter them each time you visit.
• Security Cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious account behaviour.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the bcc88 platform. For more information about the specific cookies used by bcc88, contact our support team.

7 Data Retention

bcc88 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

• Account data is retained for the duration of your account and for a period of at least five years after account closure, in line with anti-money laundering and financial record-keeping requirements.
• Transaction records are retained for a minimum of five years from the date of the transaction.
• Identity verification documents are retained for the period required by applicable law, typically five years from the end of the business relationship.
• Marketing consent records are retained until you withdraw consent and for a reasonable period thereafter as evidence of your consent.
• Support communications are retained for up to two years from the date of the last interaction.

When personal data is no longer required, bcc88 will securely delete or anonymise it so that it can no longer be associated with you as an individual.

8 Your Rights

As a bcc88 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the bcc88 support team via live chat or email at [email protected].

9 Data Security

bcc88 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration.

• All data transmitted between your device and the bcc88 platform is encrypted using SSL/TLS technology. Look for the padlock icon in your browser address bar when using bcc88.
• Personal data stored on bcc88 servers is encrypted at rest using industry-standard encryption algorithms.
• Access to personal data within bcc88 is restricted to authorised personnel who need it to perform their job functions. All staff with access to personal data are trained in data protection and confidentiality obligations.
• bcc88 conducts regular security assessments and penetration testing to identify and address potential vulnerabilities in the platform.
• In the event of a data breach that is likely to result in a risk to your rights and freedoms, bcc88 will notify you and the relevant authorities as required by applicable law.

10 Children's Privacy

bcc88 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use the bcc88 platform or provide any personal data to bcc88.

If bcc88 becomes aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on bcc88, please contact our support team immediately at [email protected].

bcc88 uses age verification measures during registration and may request additional proof of age at any time. These measures are in place to protect minors and to ensure that bcc88 is used only by adults who are legally permitted to participate in online betting and gaming.

11 Changes to This Policy

bcc88 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how we use your personal data, bcc88 will notify you via your registered contact details before the changes take effect. For minor clarifications or updates that do not materially change your rights, we may update the policy without individual notification.

We encourage you to review this Privacy Policy periodically to stay informed about how bcc88 handles your personal data. Continued use of the bcc88 platform after changes have been published constitutes your acceptance of the updated policy.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how bcc88 handles your personal data, please get in touch with the bcc88 support team. We are available 24 hours a day, 7 days a week.

• Live Chat: Available directly on the bcc88 website and mobile app — the fastest way to reach us for any privacy-related query.
• Email: [email protected] — for formal data rights requests or detailed privacy enquiries. We aim to respond within 24 hours.
• FAQ: Visit the FAQ page for answers to common questions about your account and data on bcc88.

When submitting a data rights request, please include your registered mobile number or email address so we can verify your identity before processing the request. bcc88 will not process data rights requests from unverified individuals to protect the security of all players' data.